Estate-wide visibility without specialist heat network knowledge
You manage buildings, not heat networks. MeterLens gives you the tools to oversee heating performance, hold contractors accountable, and stay compliant, without needing to become an engineer.
The challenges you face
Resident complaints arrive before you know there is a problem
By the time a resident phones about cold radiators or low pressure, the issue has been developing for days. Your team is always a step behind.
No visibility into contractor performance
When a contractor says the job is done, you have no independent evidence to confirm what was fixed, how long it took, or whether the root cause was addressed.
Regulatory obligations you did not ask for
Heat network regulations apply to your estate whether or not you have a dedicated compliance team. The reporting burden falls on you regardless.
Spreadsheet-based asset records
Meter serial numbers, unit layouts, and service dates live in shared spreadsheets that are always slightly out of date and impossible to audit.
How MeterLens helps
Complaints arrive before you know there is a problem
Proactive fault detection spots issues before residents notice. Automated rules flag stale meters, temperature anomalies, and potential equipment failures.
No visibility into contractor performance
Every action is logged with user attribution, timestamps, and evidence. Audit trails give you an independent record of what was done and when.
Regulatory obligations you did not ask for
Compliance evidence is organised automatically against Ofgem’s 28 KPIs. Scheduled exports deliver ready-made evidence packs to your shared drive.
Spreadsheet-based asset records
The digital twin replaces spreadsheets with a floor plan-based record of every unit, meter, and asset. Upload a DXF drawing and the platform does the rest.
A resident calls about low hot water pressure. Instead of dispatching a contractor blind, you open the unit on the floor plan. The inspector shows the last meter readings, the temperature trend, and the AI\u2019s assessment: suspected valve degradation. You send the contractor with the right diagnosis first time.
Features you will use most
Building Mapping Studio
See every building, floor, and unit in your estate on a single canvas. Colour-coded statuses tell you where to focus.
Learn moreConsultant AI
Ask questions in plain English. Get evidence-cited answers grounded in your building data, not generic advice.
Learn moreCompliance and Evidence
Evidence organised automatically for regulatory requirements. Semantic search and audit-grade exports.
Learn moreField Reporting
102 pre-built report templates, offline-capable form filling, photo evidence, and digital signatures for field engineers.
Learn moreReady to see it for yourself?
Book a personalised walkthrough or explore the live enterprise demo right now.
Ofgem KPI requirements refer to the Heat Network (Metering and Billing) Regulations 2014 and subsequent amendments.