Our commitment
MeterLens (ReportRight Ltd) is committed to making our website and platform accessible to everyone. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.
What we have done
- Semantic HTML with proper heading hierarchy and landmarks
- Keyboard navigation on all interactive elements
- Skip-to-content link for keyboard users
- Colour contrast verified for all text and background combinations
- Alt text on all images and meaningful graphics
- Focus indicators on all interactive elements
- Respect for
prefers-reduced-motionfor all animations - Responsive design tested across mobile, tablet, and desktop
Known limitations
We are continuously improving accessibility. Some areas may not yet fully meet WCAG 2.1 AA, including:
- Some interactive data visualisations may have limited screen reader support
- Third-party embedded content (such as scheduling widgets) may not meet our standards
Feedback
If you encounter any accessibility barriers while using our website or platform, we want to hear from you. Please contact us at support@meterlens.com and describe the issue. We will respond within five working days and work to resolve the barrier.
Enforcement
If you are not satisfied with our response, you may contact the Equality Advisory Support Service (EASS) at www.equalityadvisoryservice.com.
MeterLens (ReportRight Ltd), registered in England and Wales.