28 KPIs. Evidence retention. Audit readiness. One platform.
Heat network regulation is not getting simpler. MeterLens organises your compliance evidence, calculates your KPIs, and keeps you audit-ready without a dedicated compliance team.
The challenges you face
28 Ofgem KPIs across 6 categories
Metering accuracy, billing timeliness, complaint resolution, supply reliability, consumer protection, and environmental performance. All measured and reported continuously.
Evidence must be traceable, timestamped, and searchable
When Ofgem requests evidence, you need to produce it quickly. Documents buried in email threads or shared drives are not audit-ready.
HNTAS certification requires structured technical assurance
The Heat Networks Technical Assurance Scheme requires documented evidence of design, installation, and operational standards across your network.
Penalties can reach 10% of turnover or £1 million
Non-compliance with heat network regulations carries significant financial penalties. The cost of poor record-keeping is no longer just operational. It is financial and reputational.
How MeterLens helps
28 Ofgem KPIs across 6 categories
100+ operational KPIs are calculated automatically, including all 28 Ofgem-mandated metrics. Dashboard summaries and detailed drill-downs are always up to date.
Evidence must be traceable and searchable
The evidence library indexes every document with semantic search. Audit-grade exports include timestamps, user attribution, and chain-of-custody metadata.
HNTAS certification requires structured assurance
Scheduled exports push compliance packs to OneDrive or Google Drive on your chosen cadence. Evidence is organised against regulatory categories automatically.
Penalties can reach 10% of turnover
A complete audit trail records every user action, data change, and system event. When an investigator asks who changed what and when, the answer is immediate.
An Ofgem investigator requests evidence of your metering compliance for the past 12 months. You search the evidence library, select the relevant documents, and export a timestamped evidence pack. What used to take three weeks of digging through email takes fifteen minutes.
Features you will use most
Compliance and Evidence
Organise evidence for all 28 Ofgem KPIs, HNTAS technical assurance, and regulatory investigations with semantic search and audit-grade exports.
Learn moreAnalytics and Fault Detection
100+ KPIs calculated automatically. 9 fault detection rules monitor compliance-relevant metrics around the clock.
Learn moreTelemetry and Live Data
Connect existing meters to capture the continuous monitoring data your compliance reporting requires.
Learn moreBuilding Mapping Studio
Visual portfolio overview with colour-coded compliance status per building, floor, and unit.
Learn moreReady to see it for yourself?
Book a personalised walkthrough or explore the live enterprise demo right now.
Ofgem KPI categories and penalty provisions refer to the Heat Network (Metering and Billing) Regulations 2014 and the Energy Act 2023 provisions for heat network regulation.
HNTAS refers to the Heat Networks Technical Assurance Scheme administered by CIBSE. MeterLens supports evidence organisation for HNTAS but does not itself certify compliance.
The £1 million penalty figure refers to maximum penalties under current heat network regulations. Actual penalties depend on the nature and severity of non-compliance.